Question 1

What is the minimum order quantity?

Accepted Answer

For labels, there is no minimum quantity using the Basic or Advanced Designer — you can order as few as one. The Large Orders Tool requires a minimum of 10 labels for volume discounts. For 3D printing, there is no minimum — single parts are welcome.

Question 2

How do I get a quote?

Accepted Answer

For labels, quotes are calculated instantly as you design — choose your material, enter dimensions, and the price updates in real-time. For 3D printing, submit your file through our 3D Printing page or contact us directly to discuss your project and receive a quote.

Question 3

Do you offer bulk discounts?

Accepted Answer

For labels, ordering 10 or more through the Large Orders Tool automatically applies a volume discount shown in the quote summary. For 3D printing, pricing is per-job — contact us for larger production runs to discuss options.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure Stripe payment gateway. All transactions are encrypted and processed securely. We also offer accounts on application for commercial customers — contact us to discuss trade account options.

Question 5

How much do custom engraved labels cost?

Accepted Answer

Label pricing at RBZ 3D depends on the size and material chosen. Labels start from $1.50 AUD per label. A standard 100x50mm switchboard label costs approximately $5.58 AUD per label. A larger 150x50mm label costs approximately $7.30 AUD per label. All prices are per individual label with no minimum order. Volume discounts apply automatically for orders of 10 or more labels. Use the online label designer at rbz3d.au for exact real-time pricing.

Question 6

What material are the labels made from?

Accepted Answer

Our labels are made from engraving laminate — often still referred to as traffolyte in the trade. This is a 2-3 layer acrylic or ABS plastic material specifically designed for engraved signage. The top colour layer is engraved through to reveal the contrasting core colour beneath, creating durable, high-contrast text and graphics.

Question 7

Are the labels suitable for outdoor use?

Accepted Answer

Yes. Our engraving laminate is UV stable, weather resistant, and designed for long-term outdoor use. The engraved text will not fade, peel, or wear off like printed labels. Our labels are commonly used in switchboards, industrial environments, and outdoor installations.

Question 8

What colours are available?

Accepted Answer

We stock a range of standard engraving laminate colours including black/white, white/black, red/white, yellow/black, and others. Visit the Label Designer to see all available materials with live colour previews. We also have access to additional colours not listed on the site — contact us if you need something specific.

Question 9

What 3D printing services do you offer?

Accepted Answer

We offer custom 3D printing for functional parts, prototypes, replacement components, and small production runs. Our focus is on practical, fit-for-purpose parts rather than decorative items.

Question 10

What materials can you print in?

Accepted Answer

We primarily print in PLA and PETG, which are suitable for most applications. PLA is great for prototypes and general use, while PETG offers better heat and chemical resistance. Contact us if you have specific material requirements.

Question 11

Can you print from my design files?

Accepted Answer

Yes. We accept STL, OBJ, and 3MF files. If you have a design in another format (STEP, Fusion 360, SolidWorks), we can usually convert it. If you don't have a 3D model, we may be able to help design one based on your requirements.

Question 12

Where do you ship to?

Accepted Answer

We ship Australia-wide for both labels and 3D printed parts. Local Townsville orders and interstate deliveries are handled through Australia Post or courier services depending on order size and weight.

Question 13

How long does shipping take?

Accepted Answer

Shipping times depend on your location. Townsville and surrounding areas typically receive orders within 1-3 business days. Interstate deliveries generally take 3-7 business days via Australia Post. Express shipping options may be available at checkout.

Question 14

How long does production take?

Accepted Answer

Label orders are typically produced within 1-3 business days. 3D printing varies based on size and complexity — from a few hours to several days for larger parts. As a small business operated alongside full-time electrical work, production times may vary during busy periods. We'll contact you if there are any delays.

Question 15

Who is RBZ 3D?

Accepted Answer

RBZ 3D is a small, family-run laser engraving and 3D printing business based in Townsville, Queensland, Australia. Founded by a qualified electrician, RBZ 3D specialises in custom engraved labels for the electrical and trades industries. Every order is made to order and quality checked before shipping Australia-wide.

Question 16

Where can I order custom engraved labels online in Australia?

Accepted Answer

RBZ 3D offers a fully online label designer where you can design custom engraved labels, choose from a range of traffolyte and engraving laminate materials, see instant pricing, and order directly — all without needing to call or email for a quote. Visit rbz3d.au to get started.

Question 17

Do you make switchboard labels and electrical labels?

Accepted Answer

Yes. Switchboard labels and electrical labels are our most popular products. Our labels are laser engraved into professional-grade engraving laminate (traffolyte) and are designed for durability in switchboards, control panels, and industrial environments. Our online designer is purpose-built for the way electricians and trades specify labels on-site.

Question 18

Can I order just one label or is there a minimum?

Accepted Answer

There is no minimum order for custom labels at RBZ 3D. You can order as few as one label. This makes us ideal for one-off jobs, small repairs, or testing a design before ordering in bulk. Volume discounts are available for larger orders of 10 or more labels.

Frequently Asked Questions

Ordering & Pricing

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About RBZ 3D

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